Questions and Answers

How long can I test Sitefig?

The free trial is 7 days. If you are on Pro or neterprise plan, you can request an extension by email: support@sitefig.eu

What if it is not for me?

You can cancel anytime during the free trial and we wil not charge your credit card.

When will I be charged?

After the 7-day free trial ends, your credit card will be charged.

Can the product be customized to fit my specific needs?

Yes, we offer customised plans with any modules you would prefer. Our team can work with you to create a solution that meets your specific needs. Please contact support: support@sitefig.eu

Where can I find documentation?

The documentation explains how the audits work and how to fix the issues.

What is the uptime guarantee?

Our uptime guarantee is 95%. You can find more details on our status and uptime page.

How often are updates released, and how are they delivered?

To be notified of updates, please sign-up for updates on our status and uptime page.

Small updates such as bug fixes are delivered on a weekly basis. Major releases happen every 2 months, and are announced on LinkedIn and the status page.

What kind of user training is provided?

Pro and Enterprise customers have access to an additional service such as a 4 day bootcamp to help web-teams improve their websites and learn how to use Sitefig .

I have another question, now what?

Ask us directly: support@sitefig.eu, we will respond in no time.